Privacy Policy
Formelyx Site Fixes Ltd · Last updated: June 202
This Privacy Policy explains how we collect, use and protect information when you visit this website or submit a service request. We are committed to handling your data responsibly and in accordance with applicable UK data protection law.
1. Information We Collect
When you submit a service request through this website, we collect the information you provide in the request form. This may include your name, email address, website URL, and a description of the update you are requesting. We do not collect payment card information directly — payment is handled by a third-party processor. If you contact us by email, we retain that correspondence.
2. How We Use Your Information
We use the information you provide solely for the purposes of processing your service request, communicating with you about the task, and delivering the service. We do not use your information for marketing purposes without your explicit consent. We do not sell, rent or share your personal data with third parties except where required to deliver the service (e.g. a payment processor) or where required by law.
3. Data Storage and Security
Your information is stored securely and access is restricted to individuals who need it to process your request. We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. Data submitted through the contact form is transmitted over an encrypted connection. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Data Retention
We retain request and correspondence data for as long as is necessary to fulfil the service and for a reasonable period afterwards in case of follow-up queries or disputes. We do not retain data indefinitely. If you would like your data deleted, please contact us directly at piskovyivalentyn@zohomail.eu and we will action the request.
5. Cookies
This website may use basic cookies to support site functionality, including session management and analytics. We do not use advertising or tracking cookies. You can disable cookies through your browser settings, though this may affect some site functionality. By continuing to use this site, you consent to basic functional cookies being set.
6. Third-Party Services
This website is built and hosted on Webflow. Webflow may collect standard web analytics data such as IP addresses and browser information. We may also use third-party tools for form submission and email delivery. These services operate under their own privacy policies. We do not provide them with personal data beyond what is needed to deliver the service.
7. Your Rights
Under UK data protection law, you have the right to access the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data where it is no longer needed. You may also object to processing in certain circumstances. To exercise any of these rights, contact us at piskovyivalentyn@zohomail.eu.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of this website after changes are posted constitutes acceptance of the updated policy. If you have questions about this policy, contact us at piskovyivalentyn@zohomail.eu.